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Join the team at aspiring futures SA

Careers

aspiring futures SA is always looking for amazing carers to help us deliver exceptional service to our clients. Be part of the team and make a real difference.

At aspiring future SA, our primary focus is delivering top-quality, personalized support through a person-centered and strength-based approach. We prioritize providing reliable, effective, high-quality support that our participants can rely on. This commitment is possible through the recruitment of individuals with the right qualities and characteristics who not only support our participants but also uphold their rights and advocate for them when needed.

Our support workers play a pivotal role as the face of aspiring future SA, ensuring our participants have a positive NDIS experience. We are dedicated to empowering our employees to excel in their roles by offering ongoing professional development and upskilling opportunities. Moreover, we provide numerous perks and benefits to our team members.

By fostering a supportive and empowering environment, we believe our participants can achieve their goals and lead fulfilling lives. Our dedication to excellence and continuous improvement is at the core of our service delivery.

If you have any questions or would like to know more about our services, please do not hesitate to reach out to us. We are always here to assist and support you.

What We Offer

At aspiring futures SA, we believe in taking care of our team members just as much as we prioritize supporting our participants. As part of our commitment to creating a positive and fulfilling work environment, we offer the following benefits to our employees:

  • Attractive Pay Rates
  • Flexibility with the Role
  • Work Close to Home with Regular Participants
  • Supportive and Reputable Organization
  • Access to Our Learning Management System (LMS) with Remote Learning
  • Formal Training and Upskilling Opportunities

We believe that by providing a supportive and rewarding work environment, our team members can deliver their best and create positive outcomes for our participants. Our commitment to our employees’ well-being and growth is a reflection of our dedication to excellence in disability services.

If you are interested in joining our team or learning more about aspiring futures SA, please don’t hesitate to get in touch. We would be delighted to have you on board and contribute to our mission of empowering individuals with disabilities to lead fulfilling lives.

Our Criteria

To work with us as a support worker, you will need to hold:

  • Excellent Communication Skills
  • A NDIS Worker Screening Clearance
  • At least two year of relevant experience with Complex Participants
  • A current first aid & CPR certificate
  • A current drivers license
  • A relevant qualification
  • A current police check
  • Car insurance and car

Our Hiring Process

Become an Aspiring futures SA team member in 5 stages.

  • Stage 1 – Apply for one of our advertised roles or email your resume to us.
  • Stage 2 – A five-minute call to see if you fit the criteria
  • Stage 3 – Face to face Interview.
  • Stage 4 – References, background checks & onboarding + induction process.
  • Stage 5 – Attend a meet & greet with potential participants.

Current Openings

Service Delivery Team Leader

  • Adelaide
  • Full Time
  • Based on experience and skills
  • Full Time

Job description

At aspiring futures SA, Our Vision is to provide exceptional, personalized care for people with disability with complex needs.

We are committed to delivering quality NDIS care and fully customized support to our NDIS participants’ needs. Choosing the right support team can make an enormous difference to well-being, so we’ll genuinely listen to NDIS participants’ goals and support and empower our staff team to achieve positive outcomes that will help clients live happy and fulfilled lives supporting independent living and community participation.

Currently, we’re seeking an experienced and capable Service Delivery Team Leader who will work from the office and play a central role in coordinating services, supporting teams, and ensuring high quality, ethical service delivery. Developing relationships with participants, stakeholders and staff to proactively foster positive outcomes.

Reporting to the General Manager, Strategy and Operations, you will lead and develop a team of Service Coordinators, oversee participant and service outcomes, resolve complex operational matters and support the delivery of safe, person-centred and compliant NDIS services.

You will also maintain a small portfolio of approximately one or two participants, helping you remain connected to frontline practice while providing broader operational leadership.

Your key responsibilities will include:

  • Leading, supervising, coaching and developing Service Coordinators.
  • Monitoring service quality, participant outcomes, workloads, risks and outstanding actions.
  • Acting as the primary operational escalation point for complex participant, workforce, incident and service-delivery matters.
  • Leading participant onboarding, transitions and the establishment of new services and supported accommodation.
  • Overseeing incidents, complaints, safeguarding concerns and operational investigations where authorised.
  • Coordinating internal NDIS audits, compliance reviews, corrective actions and continuous improvement initiatives.
  • Working collaboratively with Rostering, Human Resources, Finance, Administration and relevant clinical professionals.
  • Preparing clear operational reports, identifying trends and providing practical recommendations to management.
  • Building positive relationships with participants, families, guardians, clinicians, support coordinators and other stakeholders.
  • Participating in the organisation’s on-call roster and supporting emergency and business-continuity responses.

About you

You will be a calm, organised and solutions-focused leader with strong knowledge of the NDIS environment and a commitment to participant choice, dignity, safety and wellbeing.

To be successful, you will have:

  • A minimum Certificate IV qualification in Disability, Community Services, Individual Support, Leadership and Management, or a related discipline.
  • At least three to five years’ relevant experience in NDIS service coordination, operational leadership or a comparable disability, community services, health or human services role.
  • Demonstrated experience supervising, coaching and developing service-delivery employees.
  • Strong knowledge of NDIS safeguarding, incident and complaint management, funding, service documentation, risk controls and quality compliance.
  • Experience with participant onboarding, service transitions, internal audits, corrective actions or new-service establishment.
  • Strong decision-making, investigation, report-writing, record-keeping and stakeholder-management skills.
  • The ability to manage competing priorities and remain professional during urgent, sensitive or high-risk situations.
  • A current South Australian driver’s licence and access to a reliable, appropriately insured vehicle.
  • Current NDIS Worker Screening, Working with Children Check, First Aid and CPR certification.

Experience working with SIL services, children and young people, psychosocial disability, complex health needs, behaviours of concern, restrictive practices or the NDIS Commission and PRODA will be highly regarded.

The role is primarily based at the aspiring futures SA Head Office, with regular travel to participant homes and service locations across South Australia.

To apply: Please submit your resume and a cover letter addressing the selection criteria above.

Applications will be reviewed as they are received.

Due to the large number of applications, only shortlisted applicants will be contacted.

Apply Now

Disability Support Worker

  • All over Adelaide
  • Rostered
  • Based on experience and skills
  • Contract

Job description

At aspiring futures SA, Our Vision is to provide exceptional, personalized care for people with disability with complex needs.

We are committed to delivering quality NDIS care and fully customized support to our NDIS participants’ needs. Choosing the right support team can make an enormous difference to well-being, so we’ll genuinely listen to NDIS participants’ goals and support and empower our staff team to achieve positive outcomes that will help clients live happy and fulfilled lives supporting independent living and community participation.

Currently, we are looking for – EXPERIENCED and RESILIENT Support Workers to Support our NDIS participant in the residential house. Based on the needs of our NDIS participants, we need support workers with great Positive Attitudes and Excellent and Clear English Speaking and Writing skills.

EXPERIENCE IN MANAGING COMPLEX BEHAVIOURS – WE HAVE MULTIPLE POSITIONS AVAILABLE ALL OVER ADELAIDE.

    • Excellent Communication Skills – Verbal and Written
    • Provide leadership to the team, acting as a positive role model at all times 
    • Lead the shift, ensuring staff give support that follows individual’s plans 
    • Experience in writing excellent quality Incident Reports and Daily Reports
    • Handling Complex or Challenging situations or Behavior calmly and rationally
    • Maintain accurate, factual records as required, in addition to monitoring and reporting the participant’s progression with personal goal achievement in accordance with the Behavior Support Plan and the Support Plan
    • Experience in implementing specialist behaviour support strategies
    • Provide a range of goal-oriented support services that enable consumers to achieve their goals (including independent living in the community, personal care, community engagement, self-care, shopping, budgeting, safety and family contact).
    • Strong ability to support and upskill individuals to gain confidence in their personal care
    • Experience or knowledge of alternative communication methods
    • Other ad hoc tasks asked by the manager
    • Maintaining the client’s privacy and confidentiality
    • A kind and caring personality with an inclusive attitude

    Clearance Required

    • Certificate IV in Disability (or higher qualification)
    • Current Provide First Aid Certificate (HLTAID003)
    • Assist Client with Medication Training
    • Safety Intervention Training Desirable
    • Current NDIS Workers Screening Check and Child Related Employment Screening / Working with Children Check (or willing to obtain)
    • Current SA Driver’s License
    • You have the right to work in Australia
    • COVID-19 vaccination or hold a valid medical exemption certificate

    Skills

    • Excellent Command of English -Speaking and Writing skills
    • Passion to provide Excellent Care
    • Attention to details
    • Ability to work under pressure
    • Professional Approach
    • Availability to work over a 7-day roster, including night and weekend work
Apply Now

Join us in our mission to provide outstanding support and care to individuals with disabilities. We look forward to receiving your application and potentially welcoming you to our team of superstars at aspiring futures SA.

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